Norfolk Southern (NS) faces the same key business challenges related to asset management as many asset-intensive industries. Specifically, lack of standard business processes, limited visibility of TCO of an asset, disparate systems and technologies lacking data integration, warranty management, spare parts and inventory management, and desired capability to run the business. Further, to harness the power of emerging digital technologies, conventional maintenance management systems and business processes do not deliver and require paradigm shifts. NS is embarking on an EAM journey with the vision to build enterprise-wide, best-in-class solutions that can be leveraged and adopted by various asset classes, with SAP as the primary technology.
Our core principle is “Build once… deploy many times.” Design thinking principles guide our user-centric design methodology to develop solutions that are intuitive and optimize the user experience. NS will share our targeted business benefits, including maximize asset reliability, availability and utilization, and improve operational efficiencies and inventory optimization. NS will share its EAM vision, journey, lessons learned, and how you can leverage SAP technology for your organization.
Key Business Benefits:
- Business process standardization
- Asset health measures, improving maintenance practices
- Lower TCO for technology supporting EAM
